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Supported Living Coordinator

Job Summary

Reporting to the Director of Supported Living, the Supported Living Coordinator (SLC) works with clients, families, Life Styles leadership staff, community members, and agencies to assure that in every aspect the individuals served receive the highest quality of services. The SLC will participate as an active member of the Leadership Team. This is a safety-sensitive position.


The Supported Living Coordinator provides supervision, training, and support to Life Styles’ Direct Service Professionals (DSPs). The SLC implements services specified in client plans and supervises DSP staff working with designated clients. The SLC is the key role model for running successful teams and providing the support for other teams. The Supported Living Coordinator is responsible for communicating programmatic and organizational information to all clients, families, and staff on their team. The SLC will make provisions for service delivery as needed to ensure that the individuals served by Life Styles receive the services that the organization has agreed to provide.


Essential Duties and Responsibilities

1.  Provide orientation, training, and supervision to all DSP staff (or appoint designee). Training will include:

  • Specific duties as stated in DSP Job Description.

  • Skills necessary to excel as a DSP.

  • Evaluation of DSPs at scheduled intervals.


2.  Administer Person-Centered Support Plan (PCSP)

  • Attend annual PCSP meetings for all clients on team.

  • Write PCSP, including Schedule and Medication Plan.

  • Conduct and write Individual Program Plans (IPP).

  • Update Social History annually.

  • Attend or designate appropriate staff to attend Quarterly review meetings.

  • Revise IPP plans as needed.

  • Review client Face Sheets quarterly and whenever changes are made.

  • Ensure that hours designated in Plan of Care are provided.


3. Monitor for quality and compliance with clients/staff on your team.

  • Conduct two (2) client contacts per month (one must be face to face).

  • Review Documentation/Timesheets weekly for accuracy, IPP compliance, challenges/successes/concerns/risks.

  • Monitor mileage documentation for plan compliance.

  • Review Billing Sheet weekly for accuracy.

  • Actively communicate with family members a minimum of once every three months—more often if at all possible.

  • Maintain client files in accordance with Medicaid, DDS, and agency standards. 

  • Immediately report any medication errors to the Nurse.

  • Notify Nurse of outdated, discontinued, or contaminated medication.

  • Complete monthly report to the Executive Director.


4. Oversee and monitor financial management for specific clients per Client Finance Policy.

5.  Attend and participate in all required staff training and team meetings.


6.  Work with the team to ensure that clients are receiving the highest quality of service.

7.  Adhere to and demonstrate behaviors that support the Life Styles’ Mission and Values.

8.  Perform other duties as assigned.


Job Requirements

  • Ability to work effectively with persons with disabilities.

  • Ability to read, analyze, and interpret general professional journals, technical procedures, or governmental regulations.

  • Ability to write reports, correspondence, and procedure manuals.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

  • Ability to work without close supervision.

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may exist.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

  • Ability to ensure the security of highly confidential information.

  • Ability to communicate positively and effectively with clients, coworkers, and families.

  • Ability to stand; walk; sit; reach; use hands to finger, handle or feel; balance; stoop; kneel; or crouch.

  • Ability to lift and transfer a minimum of 50 pounds for persons needing assistance, or direct others in this process.

  • Ability to work in a constant state of alertness and in a safe manner.

  • Know and follow Life Styles’ Policies and Procedures.


Certificates, Licenses, Registrations

  • Bachelor’s degree (BA or BS) from a four-year college or university required.

  • 2 – 5 years of experience working with individuals with developmental disabilities.

  • Valid Arkansas driver's license and an insured vehicle.

  • Yearly CPR/First Aid.

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